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New Release--- |
ISBN:9780113312122 |
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ITIL - Core Publications: ITIL V3 |
| Continual Service Improvement (CSI) | Continual Service Improvement based on ITIL V3 - A Management Guide | Continual Service Improvement PDF | |||||||||
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ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further .....
$141.50 CAD  |
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The Management Guides are a concise summary of the ‘Foundations of IT Service Management based on ITIL V3’. A quick, portable reference .....
$29.50 CAD |
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ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further .....
$141.50 CAD |
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| ISBN: 9780113310494 | ISBN: 9789087531287 | ISBN: 9780113310562 | |||||||||
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| Foundations of IT Service Management Based on ITILŪ V3 - An Introduction | ITIL Lifecycle Publication Suite | ITIL Lifecycle Publication Suite PDF | |||||||||
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This new title looks at Best Practices described in the ITIL V3 upgrade. Focusing on the Lifecycle approach, this new publication covers the following...
$55.99 CAD |
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The new core ITIL titles have been commissioned and structure to be read as a five title series, each building on the work of the other. As the five ....
$496.50 CAD |
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The new core ITIL titles have been commissioned and structure to be read as a five title series, each building on the work of the other. As the five ....
$496.50 CAD |
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| ISBN: 9789087530570 | ISBN: 9780113310500 | ISBN: 9780113310517 | |||||||||
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| ITIL Lite: A Road Map to Full or Partial ITIL Implementation | ITIL V3 Foundation Handbook - 2nd Edition (2009) | ITIL V3 Small-Scale Implementation | |||||||||
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'ITIL Lite: A Road Map to Full or Partial ITIL Implementation' is aimed at encouraging organisations to adopt ITIL V3 by selecting and ...
$49.99 CAD |
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Now updated in line with the new 2009 syllabus, this reference revision guide, 'ITIL V3 Foundation Handbook: Pocketbook from the Official ...
$15.99 CAD |
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'ITIL V3 Small-Scale Implementation' has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to ...
$66.50 CAD |
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| ISBN: 9780113312122 | ISBN: 9780113311972 | ISBN: 9780113310784 | |||||||||
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| ITIL V3 Small-Scale Implementation PDF | ITILŪ V3 Foundation Exam: The Study Guide | Key Element Guide Continual Service Improvement - The Official Pocketbook | |||||||||
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'ITIL V3 Small-Scale Implementation' has been updated in line with ITIL Version 3, the Service Lifecycle approach. It provides guidance to ...
$66.50 CAD |
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Covers all Foundation Exam ContentContains Official Sample ExamsContains Official Glossary of termsGreat fold-flat format for class trainingProcesses ...
$31.99 CAD |
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Key Element Guide Continual Service Improvement - The Official Pocketbook' is a handy reference guide to the core Continual Service Improvement .....
$15.99 CAD |
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| ISBN: 9780113311163 | ISBN: 9789087530693 | ISBN: 9780113310746 | |||||||||
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| Key Element Guide Service Design - The Official Pocketbook | Key Element Guide Service Operation - The Official Pocketbook | Key Element Guide Service Strategy - The Official Pocketbook | |||||||||
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Key Element Guide Service Design - The Official Pocketbook' is a handy reference guide to the core Service Design publication. It discusses ITIL, ...
$15.99 CAD |
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Key Element Guide Service Operation - The Official Pocketbook' is a handy reference guide to the core Service Operation publication. It discusses ...
$15.99 CAD |
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Key Element Guide Service Strategy - The Official Pocketbook' is a handy reference guide to the core Service Strategy publication. It discusses .....
$15.99 CAD |
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| ISBN: 9780113310715 | ISBN: 9780113310739 | ISBN: 9780113310708 | |||||||||
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| Key Element Guide Service Transition - The Official Pocketbook | Key Element Guides to Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service. | Management Guide Set for Service Strategy, Service Design, Service Transsition Service Operation, and Continual Service Improvement based on ITIL V3 | |||||||||
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Key Element Guide Service Transition - The Official Pocketbook' is a handy reference guide to the core Service Transition publication. It ...
$15.99 CAD |
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Key Element Guide to Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service. ---------------------------------...
$70.99 CAD |
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Packed Full with Global Expertise! This thorough series of titles looks at each of the ITIL V3 lifecycle stages in order to give readers a succinct .....
$105.99 CAD |
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| ISBN: 9780113310722 | ISBN: 9780113310883 | ISBN: 9789087531089 | |||||||||
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| Operational Support and Analysis ITIL V3 Intermediate Capability Handbook | Passing Your ITIL Intermediate Exams | Passing your ITILŪ Foundation Exam - 2nd Edition | |||||||||
This guide, 'Operational Support and Analysis ITIL V3 Intermediate Capability Handbook', provides a quick reference to the processes covered ....
$15.99 CAD |
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This ITIL V3 publication, 'Passing Your ITIL Intermediate Exams - Study Aid from the Official Publisher of ITIL', endorsed by the official ...
$49.99 CAD |
This publication, 'Passing your ITIL® Foundation Exam - 2nd Edition' is endorsed by APM Group, the official ITIL Accreditor, and is ...
$33.50 CAD |
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| ISBN: 9780113312085 | ISBN: 9780113310999 | ISBN: 9780113312061 | |||||||||
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| Release, Control and Validation ITIL V3 Intermediate Capability Handbook | Service Design (SD) | Service Design (SD) PDF | |||||||||
This guide, 'Release, Control and Validation ITIL V3 Intermediate Capability Handbook', provides a quick reference to the processes covered by...
$17.50 CAD |
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ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further .....
$141.50 CAD |
|
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further .....
$141.50 CAD |
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| ISBN: 9780113312108 | ISBN: 9780113310470 | ISBN: 9780113310548 | |||||||||
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| Service Design based on ITIL V3 - A Management Guide | Service Operation (SO) | Service Operation (SO) PDF | |||||||||
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Provides helpful and practical advice for all organizations that are undergoing the difficult transition from a technology to a service orientation. ....
$29.50 CAD |
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ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further .....
$141.50 CAD |
|
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further .....
$141.50 CAD |
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| ISBN: 9789087531256 | ISBN: 9780113310463 | ISBN: 9780113310531 | |||||||||
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| Service Operation based on ITIL V3 - A Management Guide | Service Strategy (SS) | Service Strategy (SS) PDF | |||||||||
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The Management Guides are a concise summary of the ‘Foundations of IT Service Management based on ITIL V3’. A quick, portable reference .....
$29.50 CAD |
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A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is .....
$141.50 CAD |
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A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is .....
$141.50 CAD |
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| ISBN: 9789087531270 | ISBN: 9780113310456 | ISBN: 9780113310524 | |||||||||
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| Service Strategy based on ITIL V3 - A Management Guide | Service Transition (ST) | Service Transition (ST) PDF | |||||||||
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The Management Guides are a concise summary of the ‘Foundations of IT Service Management based on ITIL V3’. A quick, portable reference .....
$29.50 CAD |
 |
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further .....
$141.50 CAD |
|
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further .....
$141.50 CAD |
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| ISBN: 9789087531249 | ISBN: 9780113310487 | ISBN: 9780113310555 | |||||||||
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| Service Transition based on ITIL V3 - A Management Guide | The Official Introduction to the ITIL Service Lifecycle | The Official Introduction to the ITIL Service Lifecycle PDF | |||||||||
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The Management Guides are a concise summary of the ‘Foundations of IT Service Management based on ITIL V3’. A quick, portable reference .....
$29.50 CAD |
 |
This official introduction is your gateway to ITIL. It explains the basic concept of IT service Management and the place of ITIL, introducing the new ...
$49.99 CAD |
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This official introduction is your gateway to ITIL. It explains the basic concept of IT service Management and the place of ITIL, introducing the new ...
$59.99 CAD |
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| ISBN: 9789087531263 | ISBN: 9780113310616 | ISBN: 9780113310623 | |||||||||
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