create account

New Release---

All Books
ITIL - Core Publications
	• ITIL V2
	• ITIL V3
IT Service Management (ITSM)
IT Governance
Frameworks
	• COBIT
	• ISO / IEC 20000
	• Security Management
	• Six Sigma
	• TOGAF
	• Other
Management
	• General IT Management
	• Application Management
	• Organizational Change Management
	• Risk Management
	• Project Management
	• Quality Management
	• Procurement Management
Metrics
Pocket Guides
Smart-ees

ISBN:9780113312122


ITIL Lite: A Road Map to Full or Partial ITIL Implementation

'ITIL Lite: A Road Map to Full or Partial ITIL Implementation' is aimed at encouraging organisations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organisation can adopt the whole of ITIL V3. Therefore, the publication explains which components are essential and explains how to select the appropriate components for implementation. This publication is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions. Key features: Outlines the challenges of implementing V3. Discusses the ITIL V3 operational processes and functions. Categorises ITIL V3 components. Provides a step by step guide to implementing selected components. $49.99 CAD

Management: Organizational Change Management

ABC of ICT - An Introduction to the Attitude,Behavior and Culture of ICT

ABC of ICT: The Exercise Workbook

Focus on Skills Series Suite - Set of Three Books

This introduction, the sister publication to the ABC Card Deck is a new approach to dry and formal training and change programs. Making strong and ...

$56.99 CAD

ABC stands for the Attitude, Behavior and Culture within IT organizations.“ABC is like an Iceberg, much of it hidden beneath the surface, yet .....

$31.50 CAD

The Focus on Skills Series Suite explores the various 'soft skills' that are demonstrated by effective project and programme managers, as the ...

$99.99 CAD

ISBN: 9789087531409

ISBN: 9789087531423

ISBN: 9780113310838

scroll down to view more

Focus on Skills: Communication Skills for Project and Programme Managers

Focus on Skills: Leadership Skills for Project and Programme Managers

Focus on Skills: Team Management Skills for Project and Programme Managers

Part of the Focus on Skills Series, this publication, 'Focus on Skills: Communication Skills for Project and Programme Managers', explains the...

$41.50 CAD

Part of the Focus on Skills Series, this publication, 'Focus on Skills: Leadership Skills for Project and Programme Managers', explains the .....

$41.50 CAD

Part of the Focus on Skills Series, this publication, 'Focus on Skills: Team Management Skills for Project and Programme Managers', explains ....

$41.50 CAD

ISBN: 9780113310821

ISBN: 9780113310807

ISBN: 9780113310814

scroll down to view more

Leading Change (Hardcover)

Managing At the Speed of Change (Hardcover)

MINCE® – A Framework for Organizational Maturity

The author examines the efforts of more than 100 companies to remake themselves into better competitors. He identifies the most common mistakes ...

$22.95 CAD

-- Why do some people absorb change quicker and adapt faster than others? -- Why do some companies flourish during turbulent times while others ...

$27.99 CAD

Assessment of Organizational Maturity is becoming a very popular technique. This book explains how most organizations need to achieve and maintain the...

$55.99 CAD

ISBN: 9780875847474

ISBN: 9780679406846

ISBN: 9789087530471

scroll down to view more

	Change Management Books \| ITIL V3 Books \| ITIL Books \| IT Management Books \| Six Sigma Books Bulk Order Discount \| Delivery & Returns \| Security Policy

Key features:

Management: Organizational Change Management