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Description of Goods/Services
Service Management Art provides ITIL, itSMF and related technical books for sale.
Cost of Shipping / Method of Shipment / Timeframe – Canada & USA
Shipping is free on purchases of $300 or more.
Shipping costs are determined at the time of sale based on the size/weight of the shipment and the delivery address.
All products are shipped from Calgary, Alberta Canada by Canada Post Standard Mail Service. The timeframe for delivery is based on the delivery address and the date of shipping is based on stock availability.
Cost of Shipping / Method of Shipment / Timeframe - International
Shipping costs are determined at the time of sale based on the size/weight of the shipment and the delivery address.
All products are shipped from Calgary, Alberta Canada by Canada Post Standard Mail Service. The timeframe for delivery is based on the delivery address and the date of shipping is based on stock availability.
Shipping on international orders can vary from the price quoted. You will be contacted directly if there is a significant difference in price.
| Delivery Location |
Method of Shipment |
Timeframe for Delivery |
Canada |
Standard Canada Post Mail Service |
2-4 business days from date of shipment |
United States |
Standard Canada Post Mail Service |
2-3 weeks from date of shipment |
International (all other locations outside of Canada and the USA) |
Standard Canada Post Mail Service |
4-8 weeks from date of shipment |
All books are sold in CAD currency.
14 Day Return Policy.
If you are not satisfied with your purchase, you can return it to:
Customer Inquiries
Service Management Art is committed to providing you with the highest level of quality and service. Please contact us at info@servicemanagementart.com for questions, comments or feedback,
or:
Service Management Art Inc.
100 - 3015 12th Street NE
Calgary, Alberta, Canada
T2E 7J2
1-(403) 219-4195
Upon return and receipt of the product, Service Management Art will exchange, refund, or credit the item, less shipping and handling fees as applicable.NOTE: All products must be returned in the same condition they were received, in their original packaging and with all paperwork in order to insure a full credit. Products should be shipped back to Service Management Art using the same shipper as when the product was delivered, and ensure the item for full value for protection during the shipping process.
